It's difficult, perhaps almost impossible in some cases, to live without electricity in today's world. That's why Roseau Electric Cooperative does everything possible to keep the lights on and to restore service as soon as possible. By being prepared and informed, you can assist us in restoring power in the most timely manner possible.
Roseau Electric Cooperative's phones are answered 7 days a week, 24 hours a day. When the office is closed, a highly qualified answering service takes your call and reports the outage to appropriate crews. In the event of a widespread outage during non-business hours, office personnel are called in to answer the phones. Should you find the phone lines busy, please be patient. We will answer your call as promptly as possible.
It is also important to report an outage during or after a major storm, even if you think the Cooperative should know of your outage. Be patient, but check back after a couple hours if the power hasn't been restored.
Important: If you or someone you know depends on electrically operated medical equipment, coordinate an emergency plan with friends and relatives. Have back-up power if you need it and make sure the power company is aware of your situation so they can flag your account and put you on a priority power restoration list when possible.